Office Policies & Mission

We are open to serve you, answer questions or schedule an appointment during the following hours:

Merced office
Monday – Thursday: 8:30 a.m. – 5 p.m.
Friday: 7 a.m. – 2 p.m.

Los Banos office
Friday: 10 a.m. – 3 p.m.

Fresno office
Friday: 10 a.m. – 3 p.m.

Mission

We strive to enhance the self-image of patients who come to us for their dental care. We are not only committed to excellence in our orthodontic results, but also to the creation of an environment, which is open, friendly, and nurturing for all. We dedicate our time, talents and energy to these objectives.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

As a service to our patients, we will bill your insurance company for services on your behalf. Our office is committed to helping you maximize insurance benefits.  Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts.